Delete your account
Ask Bob: Tableside
You can delete your Tableside account yourself, from inside the app:
Settings → Data and consent → Delete your data. Before anything goes, the
app shows you exactly what it covers. It takes effect straight away, and there's no undo.
One thing to do first
It doesn't cancel your subscription
Your Tableside subscription is billed by Apple or Google, not by us, so deleting your
account here doesn't stop it. Cancel it first — on iPhone: Settings →
your name → Subscriptions. On Android: Play Store → your profile → Payments and
subscriptions → Subscriptions.
How to delete it
In the app
- Open Tableside
- Go to Settings, then Data and consent
- Tap Delete your data, then Show me what this deletes
- Read the list, and confirm with Delete it
Everything listed below is removed from our servers
immediately.
By email
Uninstalled the app already? Email
info@askbob.guide from the address you signed
in with, say it's about Tableside, and we'll delete it for you. If you signed in with Apple and chose
to hide your email, we can't find your account by your own address — so if you want it gone,
delete it from inside the app before you uninstall.
What gets deleted
- Your account and your sign-in
- Your palate answers — your taste profile, and what was worked out from it
- Your meals and ratings — your meal log and every thumbs up or down
- The menus you scanned, and the photos you took of them
- Your subscription record on our side — our copy of what you're entitled
to, not the subscription itself
- Any copy of your data you asked us to prepare
- Your link to Ask Bob, if you made one — so Ask Bob is no longer told that
you use this app. Nothing about your food, your meals or your palate has ever been sent to Ask Bob,
so there is nothing of that kind to remove there.
What we keep
Two things, and neither has anything linking it to you.
- A record of what the service cost to run — for one anonymous person: no
name, no account, and nothing you wrote or ordered.
- A restaurant's own menu, if you were the one who scanned it — its sections,
dishes and prices, kept so the next person at that table gets it straight away. It never carried
your account, your session or your photo, so there is nothing of you in it to delete.
